School of Performance (SOP) Manager

About this role

The role is for a School of Performance Manager based in Lagos. The person will oversee the daily operations and delivery of SOP programmes, coordinate facilitators, manage course listings and learner records, and drive revenue through training sales and corporate partnerships. The position targets candidates with experience in training coordination, programme management, business development, or education management, and with a background in business or related fields. The employer provides learning and development services, working with learners, corporate clients, and partners. The advert emphasises organisational skills, customer focus, and ability to convert enquiries into registrations and sales.

What you would do

• Ensure timely communication with learners before, during and after training programmes
• Collaborate with marketing, sales and operations to meet SOP objectives
• Prepare reports on enrolment, sales, programme performance, learner feedback and revenue
• Manage day-to-day operations of the School of Performance
• Coordinate facilitators, trainers, guest speakers and programme stakeholders
• Manage course listings, enrolments, learner records and LMS updates
• Plan and deliver online and physical training programmes, webinars and workshops
• Identify opportunities for corporate training and organisational development needs
• Monitor learner participation, feedback, satisfaction and course completion
• Build and maintain relationships with learners, corporate clients and strategic partners

What they are asking for

• Strong organisational, communication, interpersonal and administrative skills
• Proven ability to market training programmes, follow up with leads and drive enrolment or sales
• Customer-focused and commercially minded approach
• Proficiency in Microsoft Office, Google Workspace and digital communication tools
• Ability to manage multiple tasks, meet deadlines and work with minimal supervision
• Experience using LMS or online learning platforms is advantageous
• 2–3 years of relevant experience in training coordination, programme management, business development, education management or similar
• Bachelor's Degree or HND in Business Administration, Education, Human Resources, Marketing, Management or related field

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