Salon Operations Supervisor

About this role

A Salon Operations Supervisor is needed to manage day-to-day salon activities in Lagos, coordinating stylists and beauty staff to deliver smooth service and a positive customer experience. The role suits someone with supervisory experience, customer focus, and basic hair styling knowledge.

What you would do

• Oversee daily salon operations to ensure efficient service delivery
• Supervise and support salon staff to maintain performance and professionalism
• Welcome customers and direct them to the appropriate stylist or service area
• Coordinate appointments and service schedules to minimise waiting time
• Handle customer inquiries and complaints and escalate complex issues
• Assist during busy periods with hair styling or braiding and monitor staff punctuality and grooming

What they are asking for

• First degree in any related discipline
• At least 1 year in a supervisory, coordination, or leadership role
• Ability to lead and organise others
• Good communication skills
• Customer-focused with a friendly and professional attitude
• Basic knowledge of record keeping and reporting

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