Sales Representative -- Ago Palace

About this role

A Sales Representative position based around Ago Palace Way, Lagos, for Whip Smart Service Providers Limited. The company operates in Lagos and Port Harcourt, offering home care services and related support, and focuses on recruiting, training and providing care to clients in their homes. The role involves delivering customer service in-store and online, handling inquiries, processing sales, and assisting with store operations. It also includes basic digital marketing tasks, POS updates, and inventory management, within a retail environment connected to the company’s services. The employer seeks candidates with relevant education and strong communication, computer and Canva skills, plus an ability to work in a fast-paced retail setting and learn quickly.

What you would do

• Provide excellent customer service in-store and online.
• Respond to customer enquiries and process orders.
• Give accurate product information and assist customers with purchases.
• Process sales transactions and maintain service standards.
• Upload new products and update product information on the POS system.
• Design basic promotional graphics using Canva.
• Assist with email marketing campaigns and other digital marketing activities.
• Manage stock by recording movements and reporting low levels.
• Maintain accurate sales and inventory records.
• Keep the store clean, organised and attractive and support daily operations.

What they are asking for

• Minimum of SSCE, OND, HND, or Bachelor's degree.
• Residence or proximity to Amuwo Odofin, Ago Palace Way or nearby areas.
• Excellent verbal and written communication skills.
• Proficiency with smartphones, computers and digital apps.
• Experience using Canva and email marketing tools.
• Basic knowledge of Microsoft Office applications.
• Strong customer service and interpersonal skills.
• Good inventory management and record-keeping skills.
• Honest, responsible, organised and detail-oriented.
• Willingness to learn and adapt in a fast-paced retail environment.

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