About this role
A Sales Operations Manager role based in Lagos, specifically in Gbagada, for JMG. The position focuses on optimising sales processes, supporting the Commercial team, and improving operational efficiency. The role involves monitoring performance, producing reports and forecasts, and coordinating with sales teams and other departments. Candidates should have extensive experience in sales operations and strong analytical, organisational, and data management skills.
What you would do
- Monitor sales performance, targets and KPIs.
- Prepare sales reports, forecasts and performance analyses.
- Optimize sales processes and operational workflows.
- Manage sales data, CRM records and reporting systems.
- Coordinate with sales teams and other departments.
- Monitor inventory, orders and sales documentation.
- Identify performance gaps and recommend improvements.
What they are asking for
- BSc/HND in Business Administration, Marketing or a related field.
- 5–7 years of relevant sales operations experience.
- Strong knowledge of sales reporting, forecasting, and KPI management.
- Proficiency in MS Excel and CRM/ERP systems.
- Strong analytical and organisational skills.
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