All jobs
Sales Manager (Buy Now Pay Later)
About this role
PalmPay is seeking a Sales Manager for its Buy Now Pay Later (BNPL) division in Edo. The role focuses on achieving financing sales targets through BNPL promoters, ensuring proper KYC and process compliance, and delivering strong customer service. The manager coordinates with underwriting, verification, and collections teams to secure approvals, disburse funds, and onboard customers, while supervising promoters across partner stores. Key duties include monitoring promoter performance, submitting sales reports, coaching field teams, and ensuring risk and fraud controls are followed. The position involves liaising with store managers, maintaining stock standards, and driving sales targets across multiple locations.
What you would do
- Track promoter performance and store-wide issues.
- Prepare and submit daily sales and operational reports.
- Ensure complete and accurate KYC documentation from promoters.
- Handle escalated customer issues on eligibility, repayment, and terms.
- Conduct coaching, field support, and performance reviews for promoters.
- Drive daily, weekly, and monthly financing sales targets and conversion rates.
- Supervise and monitor BNPL promoters' performance.
- Review applications before submission to minimise rejection rates.
- Ensure promoter compliance with risk controls and fraud-prevention guidelines.
- Oversee device display standards and stock rotation in partner stores.
What they are asking for
- HND or BSc in Business, Marketing or related fields.
- Strong analytical and reporting abilities.
- Understanding of customer onboarding, KYC and credit processes.
- Willingness to work across multiple store locations.
- Excellent communication and customer-service skills.
- Leadership experience managing field teams.
- 2-3 years of experience in sales supervision (telecom, BNPL, fintech or FMCG preferred).
Listing details are summarised from the source. Always confirm the role and the employer on the original posting before applying, and never pay to apply for a job.