About this role
The Sales Manager for BNPL oversees BNPL sales promoters across partner stores in Lagos. The role ensures promoters achieve financing sales targets, maintain accurate KYC documentation, follow BNPL processes, and deliver excellent customer service, while coordinating with underwriting, verification, and collections teams to ensure smooth approvals, disbursement and onboarding.
What you would do
- Supervise and monitor the performance of BNPL sales promoters.
- Drive daily, weekly and monthly financing sales targets and conversion rates.
- Ensure complete and accurate KYC documentation from promoters.
- Review applications before submission to minimise rejection rates.
- Liaise with underwriting and verification teams to resolve pending applications.
- Track promoter performance, approval rates, and store-level issues.
What they are asking for
- HND/B.Sc. in Business, Marketing, or related fields.
- 2-3 years' experience in sales supervision (telecom, BNPL, fintech, or FMCG preferred).
- Strong understanding of customer onboarding, KYC, and credit processes.
- Leadership experience managing field teams.
- Excellent communication and customer-service skills.
- Willingness to work across multiple store locations.
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