About this role
A full-time Sales Executive role based in Gowon Estate, Ipaja, Lagos, for Whip-Smart Service Providers Limited. The employer positions itself as an HR recruiting firm connecting job seekers with employers and seeks a candidate who can identify opportunities, generate leads, maintain client relationships and hit sales targets. The role focuses on delivering excellent customer service, driving business growth, and achieving monthly and quarterly sales goals. Responsibilities include lead generation, after-sales support, CRM updates, presentations and negotiations, and collaboration with other departments to ensure customer satisfaction.
What you would do
- Provide after-sales support and resolve customer concerns promptly.
- Monitor market trends and competitor activities to identify opportunities.
- Generate new business opportunities through cold calling, networking, referrals, email outreach, and social selling.
- Prepare and submit daily, weekly, and monthly sales reports.
- Maintain accurate records of customer interactions, sales activities, and pipeline using CRM.
- Conduct client needs assessments and deliver product presentations and demonstrations.
- Build and maintain relationships with existing clients to encourage repeat business and referrals.
- Identify prospective customers and convert leads into paying clients.
- Collaborate with other departments to ensure service delivery and customer satisfaction.
- Achieve and exceed monthly and quarterly sales targets and negotiate terms to close sales.
What they are asking for
- Previous experience in sales, business development, or customer relationship management is an added advantage.
- Basic computer literacy and proficiency in Microsoft Office applications.
- Experience using CRM software is an added advantage.
- Strong understanding of sales principles and customer engagement.
- Ability to work independently and meet sales targets.
- Minimum qualification of OND, HND, or B.Sc.
- Core competencies include negotiation, communication, commercial awareness, resilience, time management, lead generation, CRM proficiency, and customer relationship management.
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