Sales / Ecommerce Officer

About this role

The role is for a Sales and Ecommerce Officer for an online store dealing in consumer goods, including car and solar accessories, based in Ikeja, Lagos. The officer will oversee all business operations, manage sales and ecommerce activities, engage customers, and convert leads into sales. Responsibilities include reporting on sales and activities, managing budgets and costs, ensuring product delivery and inventory control for online and offline channels, and maintaining customer service and online presence. The position requires strong communication, digital and ecommerce skills, and the ability to work with third-party logistics to ensure cost-effective delivery. The employer seeks a candidate with at least one year of relevant experience, a relevant degree, and proficiency in sales reporting, ecommerce platforms, inventory systems, and digital marketing. Remuneration is N150,000 to N200,000 per month with performance incentives, and application closes 30 November 2026.

What you would do

• Liaise with sales team on customer orders and act as a link between client and company
• Oversee overall business operations to maintain a lean operation
• Prepare daily, weekly and monthly sales and activity reports
• Develop and manage budgets, control costs and expenses
• Manage customer satisfaction including on-time and accurate product delivery via 3PL
• Create and implement sales strategies including cross-sell and up-sell for online and offline channels
• Maintain product knowledge to advise customers on suitable brands
• Manage inventory and replenishment for online and offline channels
• Keep a strong online presence and drive digital marketing initiatives
• Follow up on outstanding payments and negotiated transactions

What they are asking for

• Bachelors degree in Business Administration, Marketing or related field
• At least 1 year of experience in ecommerce, sales, operations or related field
• Experience working with third-party logistics (3PL) providers
• Ability to work with minimal supervision and willingness to learn
• Proficiency in preparing sales reports (daily, weekly, monthly)
• Proficiency in using ecommerce platforms, inventory management systems, and digital marketing tools
• Attention to detail and accuracy in all aspects of the business
• Strong communication and customer service skills
• Ability to lead by example and generate new business ideas
• Understanding of order fulfilment and problem-solving

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