Sales / E-commerce Officer

About this role

A full-time Sales and E-commerce Officer role based in Lagos for an online store. The position focuses on overseeing operations, driving sales online and offline, and managing customer relationships and inventories.

What you would do

• Research products and develop ideas to boost sales
• Maintain customer service and professional relations with customers
• Provide product advice to customers based on knowledge
• Create and implement sales strategies including cross-sell and up-sell
• Liaise with sales team on orders between client and company
• Prepare regular sales and activities reports for management

What they are asking for

• Bachelor's degree in Business Admin, Marketing or related field
• At least 1 year of experience in e-commerce, sales, or operations
• Experience with e-commerce platforms, inventory management systems and digital marketing tools
• Ability to follow up on outstanding payments and negotiate transactions
• Experience working with third-party logistics providers
• Strong communication, problem-solving and leadership abilities

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