Sales / Customer Service Representative

About this role

A full-time Sales and Customer Service Representative is needed in Abuja for Adunni Clothing. The role involves engaging customers, driving sales and delivering a positive shopping experience for both in-store and online interactions.

What you would do

• Achieve daily and weekly sales targets
• Keep the store and display areas neat and presentable
• Respond to inquiries on WhatsApp, Instagram and other platforms
• Escalate complex issues when needed
• Assist customers in selecting products and making purchases
• Process orders, follow up on payments and confirm deliveries

What they are asking for

• Minimum OND/HND/BSc in any relevant field
• 1–3 years of sales or customer service experience (fashion industry is an advantage)
• Strong communication and interpersonal skills
• Customer-focused with a positive attitude
• Proficiency with social media platforms and online sales
• Ability to work in a fast-paced environment

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