About this role
A luxury multibrand boutique in Victoria Island, Lagos is hiring a full-time Sales Associate. The role focuses on delivering personalised shopping experiences, offering expert fragrance recommendations, and driving sales while building lasting client relationships. The ideal candidate has experience in luxury or niche fragrance sales and a polished, customer-focused presence. The employer provides training with partner fragrance houses, a competitive salary with commission, staff allowances, and opportunities for career growth. The position requires strong knowledge of fragrances, excellent communication, and client engagement via WhatsApp and social media.
What you would do
- Communicate fragrance stories, ingredients, notes and heritage behind brands.
- Maintain up-to-date knowledge of fragrance brands, launches, and trends.
- Collaborate with styling team to enhance customer experience.
- Support product launches, promotions and brand activations.
- Achieve and exceed individual and boutique sales targets.
- Ensure fragrance displays and testers meet luxury retail standards.
- Provide personalised fragrance consultations and recommendations.
- Build and maintain strong client relationships through follow-ups and personalised service.
What they are asking for
- Understanding of fragrance notes, olfactory families and fragrance composition.
- Minimum of 2 years’ sales experience in luxury retail or niche fragrance.
- Professional appearance and attention to detail; passion for luxury products.
- Proven ability to build and retain high-value clients.
- Fluent in spoken and written English.
- Strong sales, negotiation and relationship management skills.
- Excellent communication, storytelling and customer service skills.
- Proficiency in using WhatsApp and social media for client engagement.
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