About this role
A luxury multibrand boutique in Victoria Island, Lagos is looking for a Sales Associate. The role focuses on delivering personalised fragrance experiences, making expert recommendations, and building high-value client relationships to drive sales. The position requires experience in luxury or niche fragrance sales and involves staying updated on fragrance brands and launches, as well as supporting events and launches. The employer offers a competitive salary with commission, staff allowances, training with partner houses, and career growth opportunities. The job is full-time and based in Lagos for a company operating a luxury retail environment.
What you would do
- Provide personalised fragrance consultations and product recommendations
- Describe brand stories, ingredients, notes and heritage to customers
- Build and maintain strong client relationships through follow-ups
- Achieve and exceed individual and boutique sales targets
- Maintain knowledge of fragrance brands, launches and industry trends
- Ensure fragrance displays and testers meet luxury retail standards
- Support product launches, promotions and brand activations
- Collaborate with the styling team to enhance customer experience
What they are asking for
- Minimum of 2 years’ sales experience in luxury retail or niche fragrance
- Understanding of fragrance notes, olfactory families and composition
- Excellent communication, storytelling and customer service skills
- Proven ability to build and retain high-value clients
- Strong sales, negotiation and relationship management skills
- Proficiency in using WhatsApp and social media for client engagement
- Fluent in spoken and written English
- Professional appearance, attention to detail and passion for luxury products
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