About this role
A Sales Associate role in Lagos (Victoria Island) within a financial services organisation. The role focuses on acquiring customers, promoting financial products, mobilisation of deposits, and supporting loan disbursement and portfolio growth, while building relationships with individuals and SMEs. It targets individuals, traders, entrepreneurs, and SMEs for customer onboarding and product promotion. The employer operates in the financial services sector and seeks to grow its customer base and loan portfolio. Employment is full-time.
What you would do
- Identify and onboard new customers including individuals, traders, entrepreneurs, and SMEs.
- Promote and sell bank products and services (savings accounts, current accounts, loans, and other products).
- Drive deposit mobilisation, account opening, customer activation, and cross-selling to meet sales targets.
- Source potential borrowers, explain loan products, collect documentation, and coordinate with credit team for loan processing.
- Build and maintain customer relationships through follow-ups and referrals.
- Provide active customer service and monitor accounts and loan repayments.
- Follow up on overdue payments and escalate repayment issues as needed.
- Maintain regular contact with customers to support portfolio growth.
- Support loan disbursement processes and ensure timely completion of documentation.
- Meet assigned sales and revenue targets through proactive outreach and field work.
What they are asking for
- BSc or HND in Business Administration, Marketing, Finance, Accounting, Economics or related field.
- 3–4 years of experience in sales, business development or customer acquisition in financial services (microfinance bank, commercial bank, fintech or related).
- Knowledge of deposit mobilisation, account opening, loan products, customer acquisition and cross-selling.
- Proven track record of meeting sales targets, generating leads, acquiring customers and growing a portfolio.
- Target-driven, proactive and comfortable with field prospecting, client visits and business development activities.
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