Sales Associate

About this role

Elvaridah is looking for a Sales Associate to join its team in Lagos. The role focuses on driving sales in the hospitality sector, building customer relationships, identifying new business opportunities, and ensuring a positive customer experience to support growth and profitability. The candidate should have strong communication and negotiation skills, knowledge of sales processes, and the ability to meet targets in a fast-paced environment. The employer operates as a business development company that works with businesses and owners to start, improve, differentiate or expand ventures.

What you would do

• Identify and pursue new sales opportunities to drive revenue growth
• Promote the company's products and services to prospective and existing customers
• Build and maintain strong relationships with customers, corporate clients, and business partners
• Achieve assigned sales targets and contribute to the business development strategy
• Respond to customer inquiries, prepare quotations, and follow up on prospective sales
• Identify customer needs and recommend appropriate products or services
• Maintain records of sales activities, customer interactions, leads and transactions
• Conduct market research on trends, preferences, competitor activity and opportunities
• Collaborate with marketing, operations and customer service teams for seamless experiences
• Handle complaints and resolve sales-related issues professionally

What they are asking for

• Bachelor's Degree or HND in Business Administration, Marketing, Sales, Hospitality Management or related field (advantageous)
• 3 to 5 years of relevant sales experience, preferably in hospitality
• Proven ability to meet or exceed sales targets
• Strong communication, presentation, negotiation and interpersonal skills
• Excellent customer relationship management and problem-solving abilities
• Knowledge of sales techniques, lead generation and customer retention strategies
• Proficiency in Microsoft Office, especially Excel; familiarity with CRM tools is an advantage
• Ability to work independently and collaboratively in a target-driven environment
• Strong organisational skills, attention to detail and a professional attitude

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