Sales and Customer Experience Manager

About this role

Sales and Customer Experience Manager needed for ByKeerah in Ibadan. The role connects clients with the brand, coordinates orders, and handles enquiries to ensure a smooth customer experience, with emphasis on sales and relationship management.

What you would do

• Convert sales and coordinate orders with the team
• Handle customer enquiries and provide updates to clients
• Coordinate orders, timelines and client updates
• Maintain client relationships and follow-up on sales
• Provide strong communication with clients and internal teams
• Support knowledge of fashion design, fabrics and garment production as needed

What they are asking for

• Customer service knowledge and strong communication skills
• Strong organisational and operational skills to coordinate orders and timelines
• Sales skills and client follow-up experience
• Relationship management experience with clients
• Knowledge of fashion design, fabrics and garment production
• Eligible to work in or relocate to Ibadan, Oyo (location stated in advert)

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