About this role
PalmPay is recruiting Sales Agents to operate at designated 3C HUB retail outlets in Ogun state, with roles focused on promoting a mobile phone financing product and guiding customers through onboarding and loan applications. The position targets individuals who are customer-focused, with strong communication and selling abilities, and a drive to help customers access mobile devices via flexible payment plans. Agents will engage walk-in customers, explain product features and terms, assist with documentation, and coordinate with store and operations teams to process loans. The role involves meeting sales targets, tracking leads and conversions, and ensuring compliance with KYC and sales guidelines. Compensation includes commissions based on phone instalment sales, plus training and growth opportunities.
What you would do
- Approach and engage walk-in customers at retail locations to promote the mobile instalment financing product.
- Explain product features, payment plans, eligibility criteria, and terms clearly.
- Assist customers with onboarding, application submission, and required documents.
- Provide accurate information and address customer inquiries and concerns.
- Collaborate with store staff and operations teams to facilitate loan processing and approvals.
- Track daily leads, applications, conversions, and other sales metrics.
- Follow up with pending customers to complete applications and secure final approvals.
- Ensure adherence to sales guidelines, customer verification and KYC requirements.
- Represent the brand professionally and maintain high customer service standards.
What they are asking for
- Minimum of OND, NCE, or equivalent qualification.
- Experience in sales, field marketing, retail banking, or telecom product sales is a plus.
- Strong communication, persuasion, and negotiation skills.
- Ability to work in a fast-paced retail environment with daily customer interaction.
- Basic understanding of consumer lending and mobile phone markets (preferred but not required).
- Computer literacy and ability to use smartphones or digital onboarding tools.
- Result-driven with a focus on meeting and exceeding sales targets.
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