Sales Agent

About this role

Palmpay Limited is hiring Sales Agents to work in Lagos at various locations, including Ikotun, Alaba, VI, Light, Lagos Island and Abule Egba. The role involves engaging walk-in customers at designated retail outlets to promote a mobile instalment financing product, assist with onboarding and documentation, and work with staff to process loans. Candidates should have strong communication and sales skills, with a focus on helping customers access mobile devices through flexible payment plans. The employer operates as a fintech company offering payments and financial services and is expanding its mobile instalment product nationwide. The job is targeted at individuals who can operate in a fast-paced retail environment and meet sales targets.

What you would do

• Approach and engage walk-in customers at retail locations to promote the mobile instalment financing product.
• Explain product features, payment plans, eligibility criteria, and terms clearly.
• Assist customers with onboarding, application submission, and required documents.
• Provide accurate information and address customer inquiries and concerns.
• Collaborate with store staff and Flexi MFB operations to ensure loan processing and approvals.
• Track daily leads, applications, conversions, and other sales metrics.
• Follow up with pending customers to complete applications and achieve final approvals.
• Ensure compliance with sales guidelines, customer verification, and KYC requirements.
• Represent the Flexi MFB brand with professional customer service.
• Maintain high customer satisfaction and service standards.

What they are asking for

• Minimum of SSCE or equivalent qualification.
• Prior experience in sales, field marketing, retail banking, or telecom product sales is an advantage.
• Strong communication, persuasion, and negotiation skills.
• Ability to work in a fast-paced retail environment with daily customer interaction.
• Basic understanding of consumer lending and mobile phone markets (preferred but not required).
• Computer literacy and ability to use smartphones or digital onboarding tools.
• Result-driven mindset with a focus on meeting and exceeding sales targets.
• Customer service mindset, confidence, resilience, and ability to build rapport quickly.
• Accountability, professionalism, and goal-oriented follow-through.

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