About this role
A Sales Admin Support role based in Lagos for a full-time position. The role supports the sales team with technical and commercial tasks, coordinating between sales, technical, production and customers to ensure accurate quotations, product compliance, timely delivery and customer satisfaction. The employer, Ascentech Services Limited, is a Nigerian HR solutions provider with its head office in Lagos. The vacancy targets candidates with relevant experience and qualifications in chemistry-related fields who can handle data analysis, ERP/CRM and Excel tools. The position offers a monthly net salary of N300,000.
What you would do
- Provide technical and commercial support to the sales team
- Coordinate between sales, technical, production and customers
- Ensure accurate quotations and product compliance
- Support timely delivery and customer satisfaction
- Utilise ERP/CRM systems and Microsoft Excel for data handling
- Respond to customer inquiries and maintain relationships
- Analyse data to support sales decisions
- Prepare and manage documentation related to orders
- Assist in monitoring sales processes and performance
- Contribute to process improvements in sales administration
What they are asking for
- First degree or equivalent in chemistry
- 2-3 years hands-on experience
- Good oral and written communication skills
- Strong data gathering and analysis abilities
- Proficiency in ERP/CRM systems and Microsoft Excel
- Good problem analysis and solving skills
- Experience in customer service and relationship management tools
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