Sales Admin Manager

About this role

WACOT Limited in Lagos seeks a Sales Admin Manager to provide administrative leadership and operational support to the Sales function. The role entails overseeing sales administration, order-to-cash processes, billing, claims, reporting, fleet coordination, customer complaint resolution and cross-functional coordination.

What you would do

• Manage end-to-end sales administration and order management across assigned regions.
• Oversee billing activities including promotions, rebates and distributor claims.
• Lead preparation of sales reports and dashboards; monitor KPIs and ensure data integrity across systems.
• Supervise fleet operations for sales and distribution, including vehicle availability and costs.
• Manage customer complaint logging, escalation and resolution processes.
• Coordinate cross-functional activities with Sales, Finance, Supply Chain and HR to support onboarding, compliance and process improvements.

What they are asking for

• Bachelor's degree or HND in Business Administration, Accounting, Finance, Statistics, Sales, Marketing or related discipline.
• Postgraduate degree or relevant professional qualification is an advantage.
• Completion of the National Youth Service Corps (NYSC) programme, where applicable.
• 7-10 years of FMCG experience in Sales Administration, Commercial Operations, Sales Support, Customer Service or Sales Operations, including at least 3 years in a managerial or supervisory role.
• Strong practical experience with ERP, DMS, SFA and Microsoft Office.
• Demonstrated experience managing distributor administration, billing, claims and order-to-cash processes.

Listing details are summarised from the source. Always confirm the role and the employer on the original posting before applying, and never pay to apply for a job.