Risk Operations Analyst - RBO

About this role

This role is a Risk Operations Analyst at Stripe, focused on aligning onboarding policies with the needs of Stripe’s financial partners. The position involves assessing regulatory, contractual, and partner risk and coordinating cross-functional workflows to improve risk management, SLAs, and reporting. You will influence operational teams to build scalable processes that ensure compliance and mitigate risk. The role supports the User Operations Policy team, which enforces payments standards and policies to maintain compliant and safe product usage. The employer is Stripe, a financial infrastructure platform serving a wide range of businesses."

What you would do

• Demonstrate sound judgment in high-risk decisions
• Evaluate merchants for suitability to process on Stripe
• Adhere to processes while proposing improvements and following through on implementations
• Communicate clearly with Stripe users and financial partners
• Identify trends and report them to cross-functional teams to enhance detection systems
• Lead initiatives to enhance and optimise review processes, policies, and tools
• Help build and scale processes across the risk operations ecosystem
• Identify gaps in systems and policies and recommend enhancements to mitigate risks
• Collaborate with stakeholders to implement process improvements
• Support scalable operational processes and risk reporting

What they are asking for

• Minimum 3 years of experience in risk assessments and operations or scaling in a high-risk environment
• Ability to work independently under pressure and navigate ambiguity
• Ability to influence, collaborate, and communicate across multiple stakeholders
• Passion for identifying gaps and driving process and product improvements with cross-functional teams
• Working knowledge of SQL or other data analysis tools and ability to analyse data for patterns
• Deep empathy for entrepreneurs and motivation to solve problems to empower them

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