About this role
Stripe is a financial infrastructure company that aims to manage risk relationships across global payment methods, cards, and financial partners. The Risk Operations Analyst role focuses on aligning policies, operations, and workflows with the needs of financial partners and cross-functional stakeholders to assess regulatory, contractual, and partner risk. The role involves building scalable operational processes to ensure compliance with service level agreements, routine reporting, and overall risk mitigation. It is suitable for someone with extensive experience in risk management or operations who can use data to inform decisions and improve processes.
What you would do
- Demonstrate sound judgment in high-risk decisions
- Evaluate merchants by assessing their suitability to process on Stripe
- Adhere to process while proposing and implementing improvements
- Communicate effectively with Stripe staff, users, and financial partners
- Identify trends and report them to cross-functional teams to enhance detection systems
- Contribute to projects that enhance due diligence strategy systems and tools
- Help build and scale processes across the risk operations ecosystem
- Identify gaps in systems, policies, and strategies and suggest enhancements to mitigate risks
What they are asking for
- 5+ years of experience in risk management, compliance, or operations in a fast-moving environment
- Experience scaling operational processes and driving measurable improvements
- Experience working cross-functionally on complex problems
- Ability to use data to quantify problems, tell a story, and influence solutions
- Willingness to challenge the status quo
- Creative, customer-focused problem solver who is pragmatic and solution-oriented
- Experience analysing feedback patterns to drive process and tooling improvements
- High ownership, accountability, and drive toward ambitious goals
- Empathy for entrepreneurs and motivation to solve problems to empower them
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