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Retail Store Manager
About this role
A full-time Retail Store Manager is sought for a store in Gwarinpa, Abuja, by SKLD Integrated Services. The role involves running daily store operations, leading a team, delivering customer service, managing inventory, and achieving sales targets in educational supplies, office, and lifestyle products. The employer acts as a trading and manufacturing entity spanning school, office and lifestyle product sectors. The position requires leadership across sales, operations and procurement support, with an emphasis on stock control and customer satisfaction.
What you would do
- Manage store layout, stock display and visual presentation.
- Conduct performance reviews, arrange training, and schedule staff.
- Analyse sales data, customer preferences and market trends to adjust offerings.
- Supervise, train and motivate Retail Sales Executives and Store Supervisor.
- Develop and implement sales strategies to meet monthly and annual targets.
- Maintain stock levels, perform regular stock checks and minimise stock loss.
- Maintain high customer service standards and resolve complaints promptly.
- Run in-store promotions with marketing and drive foot traffic locally.
- Collaborate with procurement to keep the supply chain running smoothly.
- Oversee daily store operations and ensure company standards are met.
What they are asking for
- Willingness to work flexible hours including weekends and holidays.
- Solid knowledge of retail operations, inventory management and visual merchandising.
- 4-5 years of proven retail management experience.
- Ability to thrive in a fast-paced environment and manage multiple priorities.
- Strong leadership, communication and interpersonal skills.
- Proven track record of achieving sales targets and growing customer engagement.
- Residence within reasonable proximity to Gwarinpa store.
- Minimum of HND or B.Sc is required.
Listing details are summarised from the source. Always confirm the role and the employer on the original posting before applying, and never pay to apply for a job.