About this role
A Retail Station Manager role based in Sapele, Delta, for Eterna Plc. The position oversees smooth station operations and sales of PMS, AGO, lubricants and gas, ensuring compliance with company policies and standards. It focuses on driving sales, delivering good customer service, and meeting station targets while managing resources and staff. The role requires monitoring operations, stock and cash controls, and adherence to health, safety and environmental standards. The candidate will lead and develop station staff and handle customer feedback and complaints.
What you would do
- Drive sales and profitability of PMS, AGO, gas and lubricants in line with budgets and targets
- Monitor daily station operations including sales, meter readings, dipping, stock movement and cash lodgements
- Ensure effective stock management, product replenishment and proper discharge processes
- Implement controls to minimise fraud and stock/cash variances
- Ensure compliance with HSE standards and internal policies
- Maintain high standards of service and station operations
- Lead and develop station staff
- Manage customer feedback and complaints
- Ensure accurate record-keeping and reporting of station activities
- Support achievement of station sales and operational targets
What they are asking for
- Minimum of HND or BSc
- 2-4 years of relevant experience in retail, sales or station operations
- Proven track record of integrity and accountability
- Marketing or sales experience
- Excellent analytical ability, organisational skills, attention to detail
- Ability to work independently and in a team
- Must reside in the job location with willingness to commute to Sapele
- Candidate must be able to manage multiple tasks and adhere to regulations
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