Retail Station Manager

About this role

Retail Station Manager role for Eterna Plc in Bayelsa. The position oversees station operations, drives sales of PMS, AGO, gas and lubricants, and ensures customer service quality and policy compliance. It also entails leading and developing the station team.

What you would do

• Drive sales and profitability of PMS, AGO, gas and lubricants in line with approved budgets and targets.
• Monitor daily station operations, including sales, meter readings, dipping, stock movement and cash lodgements, ensuring accuracy and proper controls.
• Manage stock control, product replenishment and discharge processes while implementing controls to minimise fraud and stock or cash variances.
• Ensure compliance with HSE standards and operational policies and procedures, while maintaining high service and station operation standards.
• Lead and develop station staff and address customer feedback and complaints.
• Deliver excellent customer service and achieve station sales and operational targets.

What they are asking for

• Minimum of HND or BSc.
• 2–4 years of relevant experience in retail, sales or station operations.
• Proven track record of high integrity and accountability.
• Marketing or sales experience.
• Strong analytical ability, organisational skills and attention to detail; able to work independently and in a team.
• Resides in Bayelsa.

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