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Retail Sales & Online Store Assistant
About this role
Rollin Technologies in Lagos is hiring a Retail Sales and Online Store Assistant. The role focuses on converting walk-in and online enquiries into sales, and supporting the company’s online store and basic social media activity. The position is full-time in Ikeja, with work from Monday to Saturday, including Saturdays on rotation. The employer provides technology products and services, and seeks a candidate with customer service and sales skills to handle in-store and online sales processes and content updates.
What you would do
- Attend to walk-in customers and close sales by understanding needs and recommending products
- Respond to social media and online enquiries promptly and professionally, following up to convert into orders
- Process customer orders accurately and keep customers updated through the sales process
- Upload and update product images, descriptions, prices and availability on the online store
- Support social media posting, messages, comments and customer engagement
- Create simple product videos or promotional designs using Canva, CapCut or similar tools
- Maintain accurate product and customer information and escalate issues when necessary
- Support day-to-day retail and online sales activities as required
What they are asking for
- Strong sales ability with a customer-first approach
- Clear communication and ability to understand and persuade customers
- Experience handling customer enquiries, follow-ups and order processing
- Basic computer skills and attention to detail when updating product information
- Ability to create simple social media posts, product designs or short product videos
- Good organisation, follow-through and ability to work independently
- Willingness to work Monday–Saturday, 8:00 a.m.–6:00 p.m., with Saturdays on rotation
- Reasonable proximity to the Ikeja store and reliable commuting plan
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