Retail Sales Manager

About this role

Retail Sales Manager position at Bave Design Studio in Lagos, focusing on leading store sales, supervising staff and delivering customer service in a skincare/beauty retail context. The role targets someone with at least three years of retail experience, including team supervision, and strong product knowledge.

What you would do

• Welcome walk-in customers and assess their needs to recommend suitable products.
• Explain products clearly, answer questions and help customers make informed purchases.
• Drive sales and lead the team toward meeting store targets.
• Supervise staff, assign daily tasks and ensure timely, professional customer service.
• Coach team members on product knowledge, selling skills and customer interaction.
• Maintain stock presentation, pricing accuracy and liaise with inventory on replenishment and stock issues.

What they are asking for

• At least 3 years of customer-facing retail sales experience with team supervision.
• Knowledge of skincare products; skincare/beauty retail experience preferred.
• Excellent spoken English, good listening skills and ability to explain products confidently.
• Warm, approachable personality and enjoyment of customer interaction.
• Evidence of meeting sales targets and ability to motivate others.
• Willingness to learn about different brands and products; well-groomed and dependable.

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