Retail Manager in a Luxury Retail Comapny - TeamAce Limited

About this role

A Retail Manager is needed for a luxury retail context in Victoria Island, Lagos. The role focuses on overseeing store operations, driving sales, leading the retail team, and delivering an exceptional customer experience in line with brand standards.

What you would do

• Develop and implement sales strategies, budgets, targets, and promotions
• Handle customer complaints and coordinate with management, buyers, vendors and stakeholders
• Monitor sales performance and KPIs, analyse trends and identify opportunities to improve brands/products
• Oversee daily store operations, performance, merchandising, inventory, and customer experience
• Lead and develop the retail team while ensuring compliance with policies, safety and operational standards
• Ensure efficient retail processes and performance monitoring across the store

What they are asking for

• Minimum of 5 years in retail management, preferably in luxury, fashion, lifestyle or premium retail
• Strong leadership, communication, negotiation, organisation and problem-solving skills
• Bachelor’s Degree or HND in Marketing, Business Administration or related field
• Professional certification is an added advantage
• Strong knowledge of retail operations, sales management, merchandising, inventory management and performance monitoring
• Proficiency in Microsoft Office and sales/retail management software with strong data analysis and reporting skills

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