About this role
The role is for a Restaurant Supervisor at J-Six Group in Lagos. It involves overseeing kitchen production and service standards, ensuring cleanliness and safety, and managing daily shift activities. The supervisor leads staff, communicates directions, resolves customer issues, and monitors equipment and maintenance. The position requires experience in fast food, leadership ability, and flexibility to work different shifts. The employer provides daily sales and shift reports, staff meals, and health cover.
What you would do
- Monitor and maintain quality and service standards across kitchen and dining areas
- Review weekly paperwork and sign off records
- Ensure requisitions and opening/closing procedures are completed each shift
- Maintain daily cleanliness and facility upkeep
- Move around the facility to ensure quality service and take corrective actions
- Interact with customers to resolve problems to satisfaction
- Provide clear directions to staff and monitor performance
- Encourage staff improvement and supervise training on proper equipment use
- Demonstrate leadership to motivate the team to meet standards
- Delegate tasks and follow through to completion
What they are asking for
- Tertiary degree required
- Minimum of 1 year of work experience
- Experience in a fast food restaurant as a team lead or supervisor
- Ability to use Excel; knowledge of iClass is an added advantage
- Proactive with initiative and able to delegate
- Flexible to work morning and afternoon shifts
- Must reside near the location as accommodation is not provided
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