Restaurant Supervisor

About this role

A Restaurant Supervisor position at Bukka Hut, operated by Bukka Hospitality Limited, based in Lagos with outlets in Lekki Phase 1 and Ikota/VGC. The role involves overseeing front-of-house operations, ensuring product availability and presentation, managing staff to maintain service standards, and enforcing standard operating procedures. The supervisor is expected to address customer issues, monitor equipment usage, and ensure proper shift closing procedures. The company focuses on serving Nigerian meals in a clean, hygienic environment and prioritises customer service. The role targets individuals with hospitality qualifications and leadership abilities who reside in Lekki and nearby areas.

What you would do

• Be visible in the front of house to address customer issues and ensure front-line staff are smiling and coordinated.
• Supervise subordinates to ensure products are available and well presented according to the time-out schedule.
• Identify and resolve issues affecting product availability for display.
• Ensure timely requisition of products to avoid outages.
• Supervise staff to prevent product or cash shortages.
• Enforce standard operating procedures and ensure staff compliance.
• Investigate causes of shortages and resolve them promptly.
• Ensure staff handle equipment (microwave, chillers, POS, computers) properly to prevent damage.
• Submit required reports when due.
• Oversee shift closing procedures, including cash checks, tidiness, and securing the premises.

What they are asking for

• Bachelor's Degree or HND in Hospitality or related field
• 2–3 years of work experience in a quick-service restaurant (QSR) environment
• Good communication skills
• Excellent leadership abilities
• Smart and proactive attitude
• Candidates must reside within Lekki and its environs

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