Reservations Officer

About this role

A Reservations Officer is sought to join Smart Class Hotel & Suite in Enugu. The role targets individuals with relevant qualifications and experience who are service-driven and professional.

What you would do

• Handle guest reservations and enquiries
• Manage room availability and allocations
• Process bookings and cancellations
• Coordinate with front desk and other departments
• Maintain accurate records of reservations
• Assist guests to ensure a smooth check-in and check-out experience

What they are asking for

• Relevant qualifications
• Experience in reservations or hospitality preferred
• Service-driven and professional approach
• Ability to work in Enugu location
• Good communication and organisational skills
• Team player

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