Remote Part-Time Customer Follow-Up Representative

About this role

Remote, long-term part-time role for Customer Follow-Up Representatives based in Nigeria. The job involves contacting existing customers for follow-up, recording responses, and providing daily updates on outcomes. Three to four positions are available.

What you would do

• Call existing customers for follow-up purposes.
• Communicate politely and professionally in English.
• Record customer responses accurately.
• Provide brief daily updates on completed calls and outcomes.
• Follow approved scripts.
• Protect customer information.

What they are asking for

• Currently residing in Nigeria.
• Clear spoken English and a warm, professional communication style.
• Previous outbound calling or customer service experience is preferred but not required.
• Must own a reliable mobile phone.
• Able to work independently and start as soon as possible.
• Available to work from 10:00 a.m. to 6:00 p.m. West Africa Time

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