Relationship Officer - Yobe

About this role

Dangote Group seeks an experienced Relationship Officer for Yobe State to build and maintain strong client relationships, support customer satisfaction and identify upsell opportunities. The role involves working with corporate clients, coordinating with other departments for timely product delivery, and reporting on sales activities. It targets candidates with a background in sales or customer relationship management and a track record of at least six years. The employer operates a diversified group with interests in manufacturing, logistics, and real estate, with a focus on local value addition and employment generation.

What you would do

• Develop and maintain relationships with corporate clients.
• Address customer queries and ensure satisfaction.
• Identify opportunities to upsell products or services to existing clients.
• Coordinate with other departments to ensure prompt product delivery.
• Prepare and present periodic sales activity and performance reports.
• Stay updated with industry trends and market intelligence.
• Meet sales targets and contribute to company growth.

What they are asking for

• Bachelor's degree in Business Administration, Marketing or related field.
• Minimum of six years of relevant sales or client relationship management experience.
• Excellent communication and interpersonal skills.
• Strong negotiation and problem-solving abilities.
• Ability to build and maintain client relationships.
• Self-motivated and target-driven.
• Proficient in MS Office (Word, PowerPoint, Excel).

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