Relationship Officer - Sokoto

About this role

A Relationship Officer position based in Sokoto, Nigeria, for Dangote. The role focuses on building and maintaining strong relationships with corporate clients, understanding their needs, and providing tailored solutions to drive client satisfaction and loyalty. The officer will work with diverse clients, identify upselling opportunities, and collaborate with other departments to ensure prompt product delivery, while reporting on sales activities and market trends.

What you would do

• Develop and maintain relationships with corporate clients.
• Ensure customer satisfaction and address queries or concerns.
• Identify opportunities to upsell products or services to existing clients.
• Collaborate with other departments to ensure prompt product delivery to clients.
• Prepare and present periodic reports on sales activities and performance.
• Stay updated with industry trends and market intelligence.
• Meet sales targets and contribute to company growth.

What they are asking for

• Bachelor’s Degree in Business Administration, Marketing, or related discipline.
• Minimum of 6 years of relevant sales work experience or experience in customer relationship management.
• Experience in sales or customer relationship management is preferred.
• Excellent communication and interpersonal skills.
• Strong negotiation and problem-solving skills.
• Ability to build and maintain relationships with clients.
• Self-motivated and target-driven.
• Proficient in MS Office (Word, PowerPoint, Excel).

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