About this role
A Relationship Officer is being sought to build and maintain strong relationships with clients, primarily in Osun. The role involves engaging with clients to understand their needs, upselling where appropriate, and ensuring client satisfaction. The employer is Dangote Industries Limited, a diversified Nigerian group with activities across various sectors. The position requires coordinating with multiple departments to ensure product delivery and providing periodic sales reports. The job emphasizes client loyalty, market awareness, and achieving sales targets.
What you would do
- Identify opportunities to upsell products or services to existing clients
- Meet sales targets and contribute to company growth
- Collaborate with other departments to ensure prompt product delivery to clients
- Stay updated with industry trends and market intelligence
- Prepare and present periodic reports on sales activities and performance
- Ensure customer satisfaction and address client queries or concerns
- Develop and maintain relationships with corporate clients
What they are asking for
- Bachelor’s Degree in Business Administration, Marketing or related discipline
- Minimum of 6 years of relevant sales experience
- Experience in sales or customer relationship management is preferred
- Strong negotiation and problem-solving skills
- Ability to build and maintain relationships with clients
- Self-motivated and target-driven
- Proficiency in MS Office (Word, PowerPoint, Excel)
- Excellent communication and interpersonal skills
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