Relationship Officer

About this role

A full-time Relationship Officer role based in Nigeria for managing and growing a portfolio of individual and corporate banking clients, including account activities, product cross-selling, and servicing needs.

What you would do

• Prepare reports on customer performance
• Support credit and risk assessments
• Coordinate with internal teams to ensure service delivery
• Manage and grow a portfolio of clients
• Handle account opening and cross-selling of products
• Participate in marketing and business development activities

What they are asking for

• Basic knowledge of banking operations and regulatory requirements
• Experience in relationship management, customer service, or sales in financial services preferred
• Proficiency with MS Word, Excel, PowerPoint; familiarity with core banking or CRM systems
• Bachelor's degree in Banking and Finance, Business Administration, Economics, or related field
• Customer relationship management and strong communication skills
• Organisational and time management abilities; ability to meet deadlines

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