Relationship Manager II (Remote)

About this role

Relationship Manager II is sought to manage and grow a portfolio of key customers, agents and partners in Ibadan, Oyo State, on a remote basis. The role covers customer acquisition, relationship development, portfolio retention, account growth, field engagement, and resolution of customer issues, with mentoring for junior Relationship Managers and maintenance of CRM records.

What you would do

• Manage and grow a portfolio of key customers, agents, and partners within Ibadan.
• Drive customer acquisition, relationship development, and account growth.
• Retain the portfolio, engage in field activities, and resolve customer issues.
• Mentor and guide junior Relationship Managers.
• Maintain accurate portfolio records and CRM data.

What they are asking for

• Bachelor's Degree or HND in Business, Marketing, Social Sciences, or a related discipline.
• 1–3 years of relevant experience in relationship management, field sales, account management, or a related role.
• Prior experience managing a portfolio of clients, agents, merchants, or partners in a field-based role.
• Must reside in or be an indigene of Ibadan, Oyo State.
• Strong relationship-building and client-retention abilities.
• Ability to work effectively in a field-based environment.

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