Relationship Manager II

About this role

Nobzo Verse Limited is seeking an experienced Relationship Manager II to manage and grow a portfolio of key customers, agents and partners within the Ibadan territory. The role covers customer acquisition, relationship development, portfolio retention, account growth, field engagement, and resolving customer issues, with mentorship for junior Relationship Managers and accurate CRM record-keeping.

What you would do

• Manage and grow a portfolio of key customers, agents and partners in Ibadan.
• Drive customer acquisition and relationship development.
• Retain the portfolio and grow accounts through field activity.
• Engage in field-based work and resolve customer issues.
• Mentor junior Relationship Managers.
• Maintain accurate portfolio and CRM records.

What they are asking for

• Degree in Business, Marketing, Social Sciences or related discipline (Bachelor’s or HND).
• 1–3 years of relevant experience in relationship management, field sales or account management.
• Prior experience managing a portfolio of clients, agents, merchants, or partners in a field-based role (preferred).
• Must reside in or be an indigene of Ibadan, Oyo State; strong knowledge of Ibadan neighbourhoods, markets and transport routes.
• Strong relationship-building and client-retention abilities; excellent communication and documentation skills.
• Proficiency with mobile applications and CRM tools; ability to work effectively in field-based environments.

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