All jobs
Relationship Manager - Digital Product
About this role
A full-time Relationship Manager - Digital Product based in Lagos will drive growth, profitability, and market penetration for the company’s digital lending, savings, and investment products. The role covers originating and managing high-value lending and deposit relationships across retail, SME, public sector, cooperative, and institutional segments via digital channels and partnerships. It also involves engaging external stakeholders such as corporates, cooperatives, public sector bodies, and ecosystem partners to expand market presence. The role focuses on improving acquisition efficiency, conversion in digital funnels, and customer onboarding and engagement for digital lending and deposit activities.
What you would do
- Drive growth and adoption of digital lending products (personal, salary-backed, payday, public sector loans, SME facilities, group loans).
- Source and onboard loan customers through digital channels (online campaigns, partnerships, social media, email, SMS, referrals).
- Build and manage a digital loan sales pipeline with lead generation, follow-up, conversion and portfolio growth.
- Implement customer acquisition and conversion strategies for retail, salary earners, SMEs, cooperatives and public sector customers.
- Grow digital savings, investment and deposit product uptake and usage.
- Market digital investment and deposit solutions via electronic/digital channels.
- Maintain complete, accurate customer and transaction records compliant with internal policies and regulatory guidelines.
- Collaborate with Legal, Compliance and Risk to ensure KYC/AML and policy adherence.
- Develop and deepen strategic relationships with corporates, cooperatives, public sector institutions, aggregators, fintech partners and other ecosystem players.
- Lead business development meetings, product presentations and partnership discussions with clients and external parties.
What they are asking for
- Bachelor’s degree in Finance, Economics, Business Administration or related field.
- 4–8 years of experience in digital banking, credit sales or business development within a financial institution.
- Knowledge of electronic banking products, digital lending platforms and credit processes.
- Strong skills in financial analysis, customer relationship management and sales techniques.
- Solid understanding of lending dynamics in the Nigerian market.
Listing details are summarised from the source. Always confirm the role and the employer on the original posting before applying, and never pay to apply for a job.