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Relationship Manager - Digital Product
About this role
A Relationship Manager for Digital Products handles high-value lending and deposit relationships through the company’s digital channels. The role supports growth of digital lending, savings and investment products for retail, SME, public sector, cooperatives and institutional clients, working with external partners to expand market presence. It involves acquiring customers online, onboarding them, and ensuring adherence to credit policies, risk, and regulatory requirements. The position interfaces with corporates, cooperatives, public sector bodies, aggregators and fintech partners to drive opportunities and manage a digital sales pipeline. The employer, Sage Grey Finance Limited via Sage Grey Technologies, operates as a Nigerian venture studio and technology provider developing and deploying digital financial solutions.
What you would do
- Align lending activities with credit policies, risk framework and regulatory requirements.
- Execute customer acquisition and conversion strategies for targeted segments.
- Drive growth of digital lending products including personal, salary-backed, payday, public sector loans, and SME facilities.
- Promote and grow digital savings, investment and deposit products.
- Collaborate with Legal, Compliance and Risk teams for KYC/AML and policy adherence.
- Source and onboard loan customers via online campaigns, partnerships, social media, email, SMS and referrals.
- Ensure records are complete, accurate and compliant with policies and guidelines.
- Build and manage relationships with corporates, cooperatives, public sector bodies, aggregators and fintech partners.
- Identify cross-selling opportunities for loan products within the digital ecosystem.
- Maintain a strong digital loan sales pipeline with lead generation, follow-up and conversions.
What they are asking for
- Knowledge of electronic banking products, digital lending platforms and credit processes.
- Understanding of lending dynamics in the Nigerian market.
- Competence in financial analysis, customer relationship management and sales techniques.
- 4–8 years of experience in digital banking, credit sales or business development in a financial institution.
- Bachelor’s degree in Finance, Economics, Business Administration or related discipline.
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