About this role
The role is for a Senior Relationship Manager focusing on Business Banking in Abia, primarily aimed at driving merchant and SME lending sales and growing a profitable loan book. It involves end-to-end loan sales, portfolio management, and engaging merchants through online and offline payment solutions such as POS. The job expects you to manage lending with credit teams, achieve loan targets, and promote offline payments to support credit and repayment tracking. The employer operates a microfinance bank with a mobile-first approach and is expanding services across regions. It is a hybrid role based in Aba, Abia."
What you would do
- Originate and close merchant and SME loan deals across target sectors
- Handle end-to-end loan sales activities from prospecting to disbursement and post-disbursement monitoring
- Build and manage a high-quality loan book with good utilisation and repayment performance
- Drive repeat borrowing and upsell within existing merchant portfolios
- Collaborate with credit and risk teams to ensure quality underwriting while meeting targets
- Monitor KPIs for loan disbursement, portfolio quality, repayment and transactions
- Conduct regular merchant visits to improve loan performance and identify new lending opportunities
- Track market and competitor lending trends and advise on product/pricing strategies
- Promote offline payment solutions (POS) to enable lending and transaction visibility
- Grow regional transaction volume and value in line with lending objectives
What they are asking for
- Bachelor’s Degree in Sales, Marketing, Finance, Business Administration or related field
- 8+ years in merchant lending, SME lending, business banking or fintech credit sales
- Strong understanding of cashflow-based lending, underwriting and portfolio management
- Experience managing a lending portfolio of at least N2B+
- Proven track record of loan book growth and meeting sales targets
- Excellent communication, negotiation and relationship management skills
- Highly results-driven, commercially minded and execution-focused
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