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Regional Solar Installation & Maintenance Technician, Savannah
About this role
Sun King is seeking a Regional Installation and Maintenance Technician to act as the technical lead for solar inverter systems in a defined region. The role focuses on installation, commissioning, troubleshooting and repair of solar inverters, ensuring customer satisfaction and adherence to safety and company standards. You will monitor system performance remotely, perform proactive maintenance, and manage a network of third-party installers. The job involves auditing installations, training partner installers, and reporting on service trends and performance. The position is based in Yola, Adamawa, and supports Sun King’s mission to provide reliable solar energy and quality service to customers.
What you would do
- Install, commission, troubleshoot and repair Sun King solar inverter systems for customers in the assigned region.
- Follow technical standards, safety protocols and service level agreements during field activities.
- Act as the main technical contact for complex customer issues and ensure timely resolution.
- Monitor system performance remotely and identify systems needing attention; initiate proactive maintenance visits.
- Prepare reports on uptime, performance ratios and fault codes to aid product improvements and planning.
- Conduct remote and on-site audits of installations against quality checklists and implement corrective actions.
- Identify, onboard and train third-party installers to extend service coverage in the zone.
- Provide regular technical training and performance reviews for partner installers.
- Document all service activities, audits and spare parts usage; submit periodic reports to the After-Sales Manager.
- Manage inventory of spare parts, tools and equipment within the region.
What they are asking for
- Degree in Engineering or a related discipline.
- 4+ years of experience in after-sales service delivery and technical assistance in electronic consumer goods, solar inverters or mobile devices.
- Strong knowledge of solar inverter systems, installation, troubleshooting and maintenance.
- Awareness of solar PV systems, electrical wiring standards and power electronics.
- Proficiency with diagnostic tools, software and remote monitoring platforms.
- Excellent verbal and written communication skills for diverse audiences.
- Commitment to high-quality customer service and resolving technical issues.
- Ability to stay calm under pressure.
- Strong efficiency, organisational skills and attention to detail.
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