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Regional Solar Installation & Maintenance Technician, Ogun East
About this role
The role is for a Regional Installation and Maintenance Technician focused on solar inverter systems in the Ogun East region, working to install, commission, troubleshoot and repair Sun King solar inverters for customers. It involves using remote monitoring, on-site audits, and management of a network of third-party installers to ensure high service standards and customer satisfaction. The technician will monitor system performance, prepare reports, and support upgrades and maintenance schedules. The position requires engineering or related degree and substantial hands-on experience in after-sales service for electronic goods or solar systems. The employer is Sun King, a global solar energy company that designs, distributes, finances and services solar-powered products in emerging markets.
What you would do
- Install, commission, troubleshoot and repair Sun King solar inverter systems for customers within the assigned region.
- Follow company technical standards, safety protocols and service level contracts.
- Act as the main technical contact for complex customer issues and ensure timely resolutions.
- Monitor system performance via remote platforms and initiate proactive maintenance.
- Prepare reports on uptime, performance ratios and fault codes.
- Conduct remote and on-site installation audits against quality checklists.
- Provide feedback and corrective action plans based on audit results.
- Identify, onboard and train third-party installers to expand service coverage.
- Manage daily installer network activities and provide technical guidance.
- Document service activities, audits and spare parts usage; submit periodic reports.
What they are asking for
- Degree in Engineering or related discipline.
- 4+ years in after-sales service delivery and technical support in solar or electronic consumer goods.
- Strong knowledge of solar inverter systems, installation, troubleshooting and maintenance.
- Understanding of solar PV systems, electrical wiring standards and power electronics.
- Proficiency with diagnostic tools, software and remote monitoring platforms.
- Excellent verbal and written communication skills for diverse audiences.
- Commitment to high-quality customer service and issue resolution.
- Ability to remain calm under pressure, with strong organizational skills and attention to detail.
Listing details are summarised from the source. Always confirm the role and the employer on the original posting before applying, and never pay to apply for a job.