About this role
Sun King is seeking a Regional Solar Installation and Maintenance Technician for Bayelsa. The role focuses on installing, commissioning, troubleshooting, and repairing Sun King solar inverter systems within the assigned region, while upholding company standards and safety protocols. You will monitor system performance remotely, identify issues, and plan proactive maintenance to prevent failures. The position also involves auditing installations, managing and developing an installer network, and delivering regular reports on service and performance. The employer provides growth opportunities, a collaborative culture, and structured learning programs.
What you would do
- Install, commission, troubleshoot and repair Sun King solar inverter systems for customers in the region.
- Follow technical standards, safety protocols, and service level agreements for field activities.
- Act as the main technical contact for complex customer issues and resolve them to maintain satisfaction.
- Use remote monitoring platforms to track system performance and initiate proactive maintenance visits.
- Prepare reports on uptime, performance ratios, and recurring fault codes.
- Conduct remote and on-site installation audits and provide corrective actions.
- Identify, onboard, and train third-party installers; manage partner performance.
- Document all service activities, audits, and spare parts usage in company systems.
- Submit periodic reports on service trends, system performance, audits, and installer performance.
- Manage inventory of spare parts, tools, and equipment within the zone.
What they are asking for
- Engineering degree or another relevant discipline.
- 4+ years of experience in after-sales service delivery and technical assistance in electronic consumer goods, solar inverter systems, or mobile devices.
- Strong knowledge of solar inverter systems, installation, troubleshooting and maintenance processes.
- Understanding of solar PV systems, wiring standards, and power electronics.
- Proficiency with diagnostic tools, software, and remote monitoring platforms.
- Excellent verbal and written communication skills; ability to convey information clearly to diverse audiences.
- Commitment to high-quality customer service and effective issue resolution.
- Ability to stay calm under pressure and maintain high efficiency and attention to detail.
Listing details are summarised from the source. Always confirm the role and the employer on the original posting before applying, and never pay to apply for a job.