Regional Solar Installation and Maintenance Technician, Savannah

About this role

Sun King is recruiting for a Regional Installation and Maintenance Technician focused on solar inverter systems in the Savannah region, centred on Yola, Adamawa. The role acts as the technical lead for solar inverters within the assigned area, ensuring high-quality installation, commissioning, troubleshooting and repairs, and maintaining customer satisfaction. It involves monitoring system performance, proactive maintenance, audits of installations, and managing a network of partner installers. The position requires engineering or related degree, several years of experience in after-sales service or solar inverter systems, strong communication skills, and knowledge of solar PV and electrical standards. The employer designs, distributes and finances solar-powered home energy products for underserved populations and operates across emerging markets.

What you would do

• Install, commission, troubleshoot and repair Sun King solar inverter systems for customers in the region.
• Serve as the main technical contact for complex customer issues and ensure timely resolutions.
• Follow company technical standards, safety protocols and service level agreements for field activities.
• Evaluate performance data, diagnose issues remotely and schedule proactive maintenance visits.
• Use remote monitoring platforms to track installed systems and prepare performance reports.
• Conduct installation audits and provide corrective action plans; ensure adherence to quality standards.
• Deliver training and performance reviews for partner installers; onboard and train new installers.
• Oversee daily activities of the installer network and provide technical guidance as needed.
• Manage zone inventory of spare parts, tools and equipment and document service activities.
• Submit periodic reports on service trends, system performance, audits and installer performance.

What they are asking for

• 4+ years of experience in after-sales service delivery and technical assistance in electronic consumer goods, solar inverter systems or mobile devices.
• Degree in Engineering or a relevant discipline.
• Strong knowledge of solar inverter systems, installation, troubleshooting and maintenance.
• Proficiency with diagnostic tools, software and remote monitoring platforms.
• Excellent verbal and written communication skills with diverse audiences.
• Ability to remain calm under pressure and maintain organisation and attention to detail.
• Awareness of solar PV systems, electrical wiring standards and power electronics.
• Commitment to delivering high-quality customer service and resolving technical issues.

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