Regional Solar Installation and Maintenance Technician, Ogun East

About this role

The role is for a Regional Installation and Maintenance Technician focused on solar inverter systems within Ogun East, based in Ijebu Ode. The technician serves as the technical expert for solar inverters in the region, delivering installation, commissioning, troubleshooting and repair while maintaining customer satisfaction and adherence to standards. Responsibilities include monitoring system performance, performing proactive maintenance, conducting audits, managing and developing an installer network, and reporting to the After-Sales Manager. The employer, Sun King (formerly Greenlight Planet), designs and finances solar-powered products for underserved customers and operates in multiple emerging markets. The position requires strong technical and customer-service skills and a background in engineering with solar inverter experience.

What you would do

• Install, commission, troubleshoot and repair Sun King solar inverter systems for customers in the region.
• Follow technical standards, safety protocols and service level agreements for field activities.
• Act as the main technical contact for complex issues and resolve them to maintain satisfaction.
• Evaluate performance data to identify issues and initiate proactive maintenance visits.
• Prepare reports on system uptime, performance ratios and fault codes.
• Utilise remote monitoring platforms to track installed systems.
• Conduct remote and on-site installation audits for quality assurance.
• Oversee daily activities of the installer network and provide technical guidance.
• Provide training and performance reviews for partner installers and onboard new third-party installers.
• Document service activities, audit results and spare parts usage; manage zone inventory and report regularly to the After-Sales Manager.

What they are asking for

• 4+ years of experience in after-sales service delivery and technical assistance in electronics, solar inverter systems or mobile devices.
• Degree in Engineering or a related discipline.
• Strong knowledge of solar PV systems, electrical wiring standards and power electronics.
• Experience with installation, troubleshooting and maintenance of solar inverters.
• Excellent verbal and written communication skills for diverse audiences.
• Proficiency with diagnostic tools, software and remote monitoring platforms.
• Ability to deliver high-quality customer service and resolve technical issues.
• Ability to stay calm under pressure.

Listing details are summarised from the source. Always confirm the role and the employer on the original posting before applying, and never pay to apply for a job.