About this role
The role is for a Regional Installation and Maintenance Technician focused on Sun King solar inverter systems within a specified region. It targets a candidate with strong technical expertise in solar inverters, service delivery experience, and the ability to manage installer networks to ensure high customer satisfaction. The employer designs, distributes, finances, and supports solar-powered products for customers without reliable grid access, operating globally with a focus on emerging markets. The position involves on-site and remote monitoring, audits, training of installers, and reporting to the After-Sales Manager. Location is Abuja, and the role emphasises safety, quality assurance, and proactive service management.
What you would do
- Install, commission, troubleshoot and repair Sun King solar inverter systems in the assigned region.
- Monitor system performance remotely and prepare uptime and fault reports.
- Conduct remote and on-site audits of installations to ensure quality and safety standards.
- Identify, onboard and train third-party installers and manage their daily activities.
- Provide technical guidance and feedback based on audit outcomes to improve service quality.
- Deliver regular technical training and performance reviews for partner installers.
- Document all service activities, audits and spare parts usage in company systems.
- Manage inventory of spare parts, tools and equipment within the zone.
- Submit periodic reports on service trends, system performance and installer performance.
What they are asking for
- 4+ years of experience in after-sales service delivery and technical assistance in electronics, solar inverter systems or mobile devices.
- Strong knowledge of solar inverter systems, including installation, troubleshooting and maintenance.
- Degree in Engineering or a related discipline.
- Proficiency with diagnostic tools, software and remote monitoring platforms.
- Excellent verbal and written communication skills for diverse audiences.
- Ability to work under pressure and maintain composure.
- Strong organisational skills and attention to detail.
- Dedication to high-quality customer service and issue resolution.
- Knowledge of electrical wiring standards and power electronics.
Listing details are summarised from the source. Always confirm the role and the employer on the original posting before applying, and never pay to apply for a job.