Regional Operations Manager – North 1

About this role

This is a Regional Operations Manager role for the North region, responsible for overseeing daily operations across Abuja, Kano, Kaduna and Kogi. It aims to drive operational efficiency, service quality, revenue growth and customer satisfaction by leading regional teams and addressing operational challenges.

What you would do

• Manage and coordinate daily operations across Abuja, Kano, Kaduna and Kogi.
• Drive operational efficiency, service quality, revenue growth and customer satisfaction.
• Monitor branch performance and ensure compliance with company policies and procedures.
• Lead, coach and manage operational teams across the region.
• Identify operational challenges and implement effective solutions.
• Prepare and present regular operational performance reports to management.

What they are asking for

• Minimum of 5 years' experience in a management role, preferably in the logistics, courier, transportation, or related industry.
• Must be based in Abuja.
• Strong leadership, analytical, problem-solving and decision-making skills.
• Proven ability to manage multiple locations and teams.
• Excellent communication and organisational skills.
• Ability to work under pressure and meet operational targets.

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