Regional Coordinator - Ogun

About this role

Regional Coordinator for Ogun oversees regional operations and profitability, acting as a regional business owner under the country Business Operations Lead. The role includes managing a regional team, recruiting and coaching staff, and ensuring adherence to SOPs and inventory processes. The position involves planning regional growth, resolving hub level issues, and building relationships with local stakeholders. The employer builds solar energy charging stations and rents batteries in off-grid communities and operates through Jaza Stars and related roles. Location is Lagos, with the role focused on the Ogun region as part of the last mile energy company’s field operations.

What you would do

• Develop quarterly and monthly regional plans to grow active customers per hub and achieve target revenue metrics.
• Resolve service interruptions at hub level and address customer complaints in a timely manner.
• Manage hub inventory to minimise stockouts and overstock, following inventory policies and ensuring low loss/missing packs.
• Recruit, train and coach regional staff including Jaza Stars, Super Stars, Inventory Stars and Tech Stars; conduct performance reviews.
• Lead by example in Jaza behaviours and SOP compliance.
• Coordinate with Tech Stars to resolve technical issues and maintain hub uptime.
• Oversee customer service experience at hub level and support stars in resolving charging issues and complaints.
• Identify growth problems and propose prompt solutions; build relationships with local government officials for company representation.
• Prepare and present weekly, monthly and quarterly reports on progress, growth, and competitive analysis.
• Conduct weekly field planning, team meetings, and regional reviews; participate in monthly regional team meetings and portfolio reviews.

What they are asking for

• Bachelor’s Degree in Administration, Marketing, Sales or related field.
• Minimum of 5 years’ proven experience in Sales and Business Development.
• Strong understanding of last mile community sales and customer acquisition.
• Experience managing junior sales executives and motivating teams.
• Strong sales principles, leadership, communication, negotiation and interpersonal skills.
• Analytical skills for data interpretation.

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