Recovery Officer

About this role

A Recovery Officer role at Leap Microfinance, a financial services provider offering personal and business loans and related products. The position targets individuals working in recovery and debt management within a microfinance context.

What you would do

• Engage with borrowers to recover outstanding loans
• Document and update borrower information and payment status
• Monitor debt accounts and follow up on delinquent repayments
• Coordinate with internal teams on repayment plans and outcomes
• Prepare reports on recovery activity and progress
• Support collection processes in accordance with policies and regulatory requirements

What they are asking for

• Experience in loan recovery or debt collection (if stated in source)
• Understanding of microfinance products and repayment processes
• Ability to communicate effectively with customers and stakeholders
• Familiarity with tracking and reporting on debt recovery
• Knowledge of relevant regulatory and policy frameworks

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