Recovery Officer

About this role

A full‑time Recovery Officer position at Leap Microfinance in Abuja for candidates with finance or related degrees, focused on collecting overdue loans and maintaining recovery records. Suitable for individuals with experience in loan recovery or debt collection and strong communication skills.

What you would do

• Follow up on overdue and delinquent loan accounts to obtain timely repayments.
• Contact borrowers through calls, visits, and approved recovery channels.
• Conduct field visits and engage customers on outstanding loan obligations.
• Maintain accurate records of recovery activities and customer accounts.
• Achieve assigned recovery and collection targets.
• Prepare regular recovery reports and provide updates to management.

What they are asking for

• OND, HND or Bachelor’s Degree in Finance, Accounting, Business Administration or related field.
• Previous experience in loan recovery, debt collection in microfinance or banking is an advantage.
• Excellent communication, negotiation and customer relationship skills.
• Proficiency in Microsoft Office applications and general computer operations.
• Ability to work independently and as part of a team; handle challenging customers professionally.
• Willingness to carry out field visits as required.

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